GRAND OPPORTUNITIES AWAIT

This is no ordinary hotel

With a remarkable history, immense character and an unrivalled central location, The Grand Hotel Birmingham is a truly iconic building – right in the heart of the city on Colmore Row. Following a multi-million pound renovation, The Grand Hotel Birmingham has truly been restored to its former glory.

With 185 bedrooms, a New York-style brasserie, glamorous cocktail bar, 8 meeting rooms, and the exceptional Grand Ballroom, The Grand Hotel Birmingham hopes to set the standard for luxury lifestyle hospitality in Birmingham and the West Midlands.

We are on the look out to add to our highly-skilled, enthusiastic team who unlock this hugely impressive venue’s true potential, by offering outstanding levels of service and delivering exceptional customer journeys.

Why work for us?

We are looking for people who like working as part of a team, who have a warm heart and who enjoy  anticipating guests’ and colleagues’ needs, and who are also passionate about all the great things in and around Birmingham.

You’ll receive the best training to give you the skills, confidence and tools to deliver whatever it takes to deliver outstanding service to our guests.

Be inspired and feel safe by your working environment, in the knowledge you’re working for the grandest hotel in the Birmingham market, defined by its contemporary luxury and unique service.

We are committed to growing and developing our colleagues from within and ensuring they enjoy a work life balance.

We are keen to reflect the rich diversity Birmingham has in the people who work in the hotel.

We are committed to protecting the environment and offering food & drink that is local and sustainable. We are also keen to be part of the local community and will be partnering with local charities – including Birmingham Children’s Hospital – as soon as we are up and running.

We also offer:

Competitive salaries and pay

Rewards for living our values and delivering sensational service

Generous and distinctive total reward package

Great hotel & local benefits

28 days holiday (increasing annually to a maximum of 33 days)

Industry leading training

Brilliant opportunities to develop your career

Cool (and free) uniforms

Why work for us?

People are the key to our success. Our team thrive at delivering dynamic, personable and truly outstanding service to our guests with a style that’s inspired.

So if you’re imaginative, personable and have an original and energetic style, you’re probably just what we’re looking for. Our teams are made up of the best that Birmingham has to offer.

We look for people who thrive as part of a team, who have a warm heart and who enjoy anticipating guest’s and colleagues’ needs. Because of our unique identity, our people need to be passionate about all the great things in and around Birmingham.

We know that our people set the tone and are the key that drives our success.

So if you have a warm and intuitive nature combined with original and energetic style, you’re probably just what we’re looking for.

We think our colleagues say it best, so check out what our people think below.

Donna – Housekeeping

“I wanted to join this team to be part of the Grand journey from the beginning as it will be an amazing and unforgettable experience. I am looking forward to working with Grand standards instead of brand standards.”

Michael – Maintenance  

“I have worked in the city for the past 10 years and there has been a lot of excitement about The Grand Hotel with its restoration/reopening.   I’m proud to say that I am a part of this project and will be maintaining the building to a high standard preserving its wonderful heritage.  The values of the hotel are something I say I can truly believe in, and will help forge great relationships with my colleagues.”

Riccardo – Restaurants & Bars

“I joined the Grand Hotel because I am excited to be part of such an important project and be involved with Restaurant & Bar operations of this size. I’m looking forward to “wowing” our Guests with our stunning venues, a great range of offers and the highest quality service provided by our team.”

Marta – Front Office

“When I saw the advert online  I was enthusiastic as it was an opening and after I searched the hotel online, I was overwhelmed with excitement because of its history and how iconic the property was. I can’t wait to be a part of the opening of this calibre. I am looking forward to be in a team who shows passion and dedication on a daily basis. I am looking forward to delivering high standards and  service with my team but also to keep it fun. I can’t wait for the opening of the hotel so we can show our lovely guests how proud we are being part of The Grand.”

Adam – Chef

“Born and bred in Birmingham I always wanted to see the Grand Hotel return to its former glory days. I was lucky to being working on the project 4 years ago, strangely enough in a restaurant in London of all places. So it’s exciting to actually be still involved all this time later and even better I’ll be the opening Chef for this incredible project”  

Priya – Reservations

“I feel very blessed to have been chosen to work for the best hotel in Birmingham. The reputation and status the hotel has played a major part. I also haven’t experienced a new opening so this is a new challenge for me.  Looking forward to getting ‘stuck in’ to get the hotel ready and open! Hoping to develop my skills set with the opportunity to grow.”